Datasharp Group
Datasharp has become one of the UK’s largest suppliers of Telecommunication solutions, with over 55 offices nationwide. This places Datasharp in an enviable position as our current suppliers constantly strive to offer us the highest level of support to keep us one step ahead of the technology and opposition. Its other benefit is that other manufacturers are also very keen to forge relationships with us, which in turn allows us to offer our clients the latest and optimum solutions to their requirements from a portfolio of “best of breed” applications.
Datasharp UK are the number one dealer for Siemens in the UK over the last 10 years, a Platinum Dealer for Samsung, a Nortel Gold Accredited Partner and a Dell Gold Partner. Datasharp UK are also the first appointed Value Added Reseller for BT Retail Indirect Channels.
Datasharp UK are an OFCOM regulated, BSI accredited and ISO9002 approved company and are holders of numerous Customer Care and Dealer of the Year awards from manufacturers including Siemens Customer Care Award 2007.
Datasharp have received many awards over the years including the coveted Customer Care Award from multiple manufacturers as well as Reseller of the Year Awards and accreditations. These awards reflect on the level Datasharp aspire to for our current and future customers and reinforce our already long term relationships with the world’s foremost manufacturers, thereby guaranteeing the highest level of service to our clients.
Datasharp engineers are all fully manufacturer trained and accredited and in full time employment, we do not utilise contractors under any circumstances. Datasharp’s Technical Director is the former Communications Manager for Morgan Stanley in Canary Wharf, London.
Datasharp’s emphasis has always been on “quality of service” i.e. customer satisfaction in both the products we supply and the support we give our clients. All the solutions we supply have Remote Diagnostics capabilities as standard with a constantly staffed helpdesk to dial in and remotely carry out moves and changes and problem solve. This is supported by a team of local field engineers to resolve matters should they require a site visit. As a gauge of the quality of the work we carry out, only 5% of all our engineering time is taken up with fault repair and diagnosis.
Our clients Inlcude-
The Samaritans
The Tate Gallery
Specsavers
Cornwall Care
Ferrari Maserati
Tamura Europe
British Airways
The Money Centre
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